Student Rights, RESPONSIBILITIES, and PRIVILEGES
Per the terms of the enrollment contract, the student:
- Agrees to pay applicable school and state fees and provide all required registration paperwork in a timely manner.
- Agrees to comply with all standards of conduct, institutional policies, state laws and regulations, rules, and educational requirements including clinic assignments. Failure to do so may result in termination.
- Agrees to check student email on a regular basis.
- Agrees not to refuse to perform client services or other program requirements, and understands that participation by receiving treatments is required unless medically contraindicated by a physician
- Agrees to provide all financial aid documents, if applicable, in the designated time frame.
- Agrees to comply with the school’s dress code at all times and project a professional image.
- Agrees to comply with the assigned schedule for the applicable program of study which may change time to time at the discretion of the school.
- Agrees to attend theory class as scheduled for the duration of the course of study regardless of whether all required tests have been taken & passed.
- Understands that minimum attendance and grade requirements must be maintained for satisfactory progress; failure to comply will result in termination from the program according to the policy found in the catalog.
- Understands that he/she is responsible for the state licensing exam fee and other examination or licensing related expenses.
- Understands and agrees that he/she is responsible for reporting to the school, state board examination grades, progress, licensure date as well as employment information.
Leave of Absence Policy
The Chrysm Institute of Esthetics reviews all leave of absence requests (LOA) on a case-by-case basis. Students must follow the institution’s policy in requesting an LOA. An LOA request will not result in any additional charges. All requests for leaves of absence must be submitted in advance to the Financial Aid Department in writing and must include the reason for the request, start and end dates of absence, and the student’s signature. Leave of absences may be granted for the following circumstances to include (but are not limited to): medical circumstances or inability to commit to student schedule, etc. The Director of Education will issue final approval over all leave of absence decisions. A request for a Leave of Absence may be rejected if there is no class available for the requested return date, it is determined to be in the best interest of student’s quality of education, required information is missing, the excuse is deemed invalid, the leave is requested to begin after the contract end date has passed, or the student has already used up maximum leave of absence for the program. At this time, there is no limit to the number of Leaves of Absence a student may take, so long as it does not exceed a total of 180 days in any 12 month period.
The Chrysm Institute of Esthetics may grant a leave of absence to a student who did not provide the request prior to the leave of absence due to unforeseen circumstances (ex. Car accident, injuries, death in the family, etc.) if the institution:
Students who are granted an LOA in accordance with the institution’s policy is not considered to have withdrawn and no refund calculation is required at that time. The student’s contract period will be extended by the same number of calendar days taken in the LOA and such changes to the contract period will be agreed upon by all parties and signed and dated in an Enrollment Contract Addendum which will be maintained in the student’s file.
A student will be withdrawn if the student takes an unapproved LOA or does not return by the expiration date of an approved LOA. For the purposes of calculating refunds, the withdrawal date will be the student’s last date of attendance. For students receiving Title IV financial aid, unapproved Leaves of Absence can immediately trigger a Return to Title IV calculation and students are withdrawn. When a student is withdrawn under these circumstances, the Last Date of Attendance is considered the withdrawal date and depending on the length of the Leave of Absence, the student could find themselves in immediate repayment of their loans.
The Chrysm Institute of Esthetics may grant a leave of absence to a student who did not provide the request prior to the leave of absence due to unforeseen circumstances (ex. Car accident, injuries, death in the family, etc.) if the institution:
- Documents the reason for its decision AND
- Collects the request from the student at a later date AND
- Establishes the start date of the approved LOA as the first date the student was unable to attend
Students who are granted an LOA in accordance with the institution’s policy is not considered to have withdrawn and no refund calculation is required at that time. The student’s contract period will be extended by the same number of calendar days taken in the LOA and such changes to the contract period will be agreed upon by all parties and signed and dated in an Enrollment Contract Addendum which will be maintained in the student’s file.
A student will be withdrawn if the student takes an unapproved LOA or does not return by the expiration date of an approved LOA. For the purposes of calculating refunds, the withdrawal date will be the student’s last date of attendance. For students receiving Title IV financial aid, unapproved Leaves of Absence can immediately trigger a Return to Title IV calculation and students are withdrawn. When a student is withdrawn under these circumstances, the Last Date of Attendance is considered the withdrawal date and depending on the length of the Leave of Absence, the student could find themselves in immediate repayment of their loans.
Grievance Policy and Complaint Resolution Policy
If a student has a complaint, please allow your Instructor an opportunity to resolve the problem first. If a student has a disagreement with the Instructor or the Instructor has not resolved a complaint, the student should discuss the matter with the Director, Chris Werne. A student may obtain and submit a grievance form to any of the Chrysm Institute’s staff members. On the form, students have the opportunity to specify the problem in summary, in detail, and then to suggest a solution. Upon submission of the form, the Director of Education, Chris Werne, will review the grievance and if necessary, meet with the student. If the Director determines that there is any action necessary, she will implement changes and/or remedy the situation as best possible remaining within compliance to regulations. Students are not subject to unfair action/treatment as a result of the initiation of a complaint proceeding. If the student complaint cannot be resolved after exhausting the school’s grievance procedure, the student may file a complaint with the State Council of Higher Education for Virginia., the National Accrediting Commission of Career Arts and Sciences, or the State Council of Higher Education for Virginia The student should submit written complaints to
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Department of Professional and Occupational Regulation
9960 Mayland Drive, Suite 400 Richmond, Virginia 23233-1463 Phone: (804) 367-8509 |
National Accrediting Commission of Career Arts and Sciences (NACCAS)
3015 Colvin St Alexandria, VA 22314 (703) 600-7600 |
State Council for Higher Education in Virginia
Private and Out-of-State Postsecondary Education 101 N. 14th Street, 9th Floor James Monroe Building Richmond, VA 23219 |
Access to Records/ Release of Information
The institution guarantees each student (or parent or guardian if the student is a dependent minor) access to that student's records. Note: Parents of students under the age of 18 who request information regarding the student will be permitted to receive this information without explicit consent from the student. For students 18 years of age or older, personal information is not released unless requested by the student. In the event that a student wishes to release information to a third party, the student may request a Release of Information Authorization form, granting the institution the right to release specified information for each time the student wants to release information. The student also reserves the right to rescind the authorization in writing at any time.
Records are maintained while the student is enrolled in the student database software as well as a hard copy file. Files are maintained permanently after the student is no longer enrolled.
Records are maintained while the student is enrolled in the student database software as well as a hard copy file. Files are maintained permanently after the student is no longer enrolled.
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